Privacy Policy

INFLUCTS is a technology platform providing marketplace research, resale intelligence and arbitrage analysis.

INFLUCTS may scan and analyse information from online marketplaces and third-party data providers to identify potentially undervalued products and provide users with information such as market prices, completed-sale evidence, estimated resale values, fees, shipping costs, estimated profit, ROI and opportunity scores.

INFLUCTS may also provide INFLUCTS Intelligence, which uses automated systems and available data to assist users with product discovery and resale research.

Depending on how you use INFLUCTS, we may collect the following categories of information.

2.1 Account information

When you create an account, we may collect:

• Name
• Email address
• Account credentials
• Authentication information
• Subscription plan
• Account status
• Account preferences
• Other information you voluntarily provide

2.2 Search and platform activity

Because INFLUCTS is an intelligence and marketplace research platform, we may collect information about how you use the Service, including:

• Search terms
• Search categories
• Marketplace selections
• Countries or regions selected for searches
• Scan activity
• Search frequency
• Search results
• Listings viewed
• Products analysed
• Opportunities generated
• Saved opportunities
• User interactions with the platform
• Feature usage
• INFLUCTS Intelligence usage
• Background intelligence usage
• Usage limits and quota consumption

This information may be associated with your account where necessary to provide and improve the Service.

2.3 Subscription and payment information

When you purchase a paid INFLUCTS subscription, payment processing may be handled by a third-party payment provider.

INFLUCTS may receive information such as:

• Subscription type
• Billing status
• Transaction status
• Payment provider customer ID
• Subscription ID
• Billing dates
• Renewal status
• Payment-related metadata

INFLUCTS does not store full payment card numbers.

Where payment processing is performed by a third-party provider, payment information may be processed under that provider's own privacy policy.

2.4 Technical and device information

We may automatically collect technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic information derived from IP address where appropriate
• Time zone
• Pages visited
• Referring pages
• Session information
• Error logs
• Performance information
• Security logs
• Authentication events

This information may be used to operate, secure and improve INFLUCTS.

2.5 Cookies and similar technologies

INFLUCTS may use cookies, local storage, session technologies and similar technologies to:

• Keep users signed in
• Maintain session state
• Remember preferences
• Provide security features
• Measure platform usage
• Understand performance
• Improve the user experience

Where required by law, INFLUCTS will seek appropriate consent for non-essential cookies or similar technologies.

INFLUCTS may retrieve, process or analyse information originating from third-party marketplaces, data providers, APIs and other external sources.

This information may include:

• Product names
• Listing titles
• Listing descriptions
• Listing prices
• Product specifications
• Product images where lawfully available
• Marketplace/category information
• Seller-provided listing information
• Completed or sold-sale information
• Historical market information
• Shipping information
• Other publicly available or appropriately licensed marketplace information

INFLUCTS uses this information to provide marketplace research, resale intelligence and opportunity analysis.

INFLUCTS does not claim ownership of third-party marketplace information.

Third-party marketplaces and data providers may have their own privacy policies, terms and data practices.

We may use information we collect to:

• Create and manage accounts
• Provide the INFLUCTS platform
• Perform marketplace searches
• Analyse products and listings
• Calculate estimated resale values
• Calculate estimated profit and ROI
• Provide completed-sale and market evidence
• Generate opportunity scores
• Provide INFLUCTS Intelligence
• Provide background intelligence where available
• Monitor subscription usage and limits
• Process subscriptions and payments
• Provide customer support
• Send service-related communications
• Detect fraud, abuse and suspicious activity
• Protect platform security
• Diagnose technical problems
• Improve platform performance
• Develop new features
• Analyse aggregated usage trends
• Maintain system reliability
• Comply with legal obligations
• Enforce our Terms & Conditions

INFLUCTS Intelligence may process information associated with your searches, preferences, usage patterns and available marketplace data in order to provide automated product and opportunity recommendations.

Depending on your subscription plan, different INFLUCTS Intelligence features may be available.

Some background intelligence functionality may be subject to strict daily or subscription-based usage limits.

These limits may be implemented to manage third-party data-provider costs, system capacity, reliability and fair use.

INFLUCTS may record information about intelligence requests, including:

• Request time
• Account
• Feature used
• Data source
• Number of listings requested
• Number of listings returned
• Processing status
• Provider cost or usage information where relevant
• Errors or failure reasons

This information may be used for billing, quota enforcement, diagnostics, security and system improvement.

INFLUCTS may use aggregated or de-identified usage information to understand:

• Which features are being used
• Which marketplaces are being searched
• Search performance
• Opportunity discovery rates
• Platform performance
• System errors
• Feature demand
• Overall product usage patterns

Where information is aggregated or de-identified, we will take reasonable steps to prevent it from being used to identify individual users.

INFLUCTS does not sell individual users' search histories to third parties for advertising purposes.

We may share information with trusted third-party service providers where reasonably necessary to operate INFLUCTS.

These may include providers for:

• Cloud hosting
• Database infrastructure
• Authentication
• Payment processing
• Marketplace/data APIs
• Search infrastructure
• Analytics
• Error monitoring
• Email delivery
• Customer support
• Security
• Infrastructure monitoring

These providers may only receive information reasonably necessary for the services they provide, subject to applicable contractual, legal and security requirements.

We may also disclose information:

• Where required by law
• To comply with legal processes
• To protect our rights or property
• To prevent fraud or abuse
• To protect users or the public
• In connection with a merger, acquisition, financing, restructuring or sale of assets

We do not sell personal information to third parties as a standalone data product.

INFLUCTS may interact with or obtain information from third-party marketplaces.

INFLUCTS is not responsible for the privacy practices of those third-party marketplaces.

Your use of a third-party marketplace remains subject to that marketplace's own terms and privacy policy.

Third-party marketplaces may independently collect information about you when you visit or interact with their services.

Some INFLUCTS service providers, infrastructure providers or data providers may operate outside Australia.

As a result, personal information may be processed or stored in countries outside Australia.

Where required by applicable privacy law, INFLUCTS will take reasonable steps to ensure appropriate protections are applied to personal information transferred overseas.

INFLUCTS takes reasonable technical and organisational measures to protect information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Security measures may include authentication controls, access restrictions, encryption where appropriate, monitoring, logging and other technical safeguards.

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the security of your account credentials and devices.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide the Service
• Maintain account history
• Provide customer support
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Maintain security
• Analyse and improve the Service

Retention periods may vary depending on the type of information and the reason it is retained.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to legal or operational requirements.

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Ask how your information is being used
• Ask about disclosures of your information
• Withdraw certain consents
• Make a privacy complaint

Some requests may be subject to legal exceptions or verification requirements.

To make a privacy request, contact: support@influcts.com

You may request deletion of your INFLUCTS account and associated personal information by contacting us or using any account deletion functionality made available within the Service.

Deleting an account may result in the permanent loss of:

• Search history
• Saved opportunities
• Preferences
• Account data
• Other user-generated information

Certain information may need to be retained where required by law, for legitimate security purposes, to resolve disputes, prevent fraud, or otherwise comply with legal obligations.

We may send service-related communications necessary to operate your account.

Where permitted by law, we may also send marketing communications about:

• INFLUCTS features
• Product updates
• New plans
• Promotions
• Educational content

You may unsubscribe from marketing communications using the unsubscribe mechanism provided in the communication.

Unsubscribing from marketing communications will not necessarily stop essential account, billing, security or service communications.

We use the Meta Pixel, provided by Meta Platforms, to measure visits to our public pages and purchases of the INFLUCTS trial and paid plans that come from our ads, and to help Meta show our ads to people likely to be interested.

Data shared with Meta: pages visited, browser and device information, IP address, Meta cookie identifiers, and for purchases the event type, amount and currency. We do not send your name, email address, searches or listing details.

In the UK, the European Economic Area and Switzerland, the pixel only loads after you accept advertising cookies. Elsewhere it loads unless you refuse. You can accept, reject or withdraw at any time using “Cookie settings” in the site footer; withdrawal takes effect immediately. We keep a record of your choice, when it was made and the notice version shown.

INFLUCTS is not intended to be directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to INFLUCTS, contact us so that we can assess and take appropriate action.

INFLUCTS may process information originating from third-party marketplaces and data providers.

Because this information may change or contain errors, we cannot guarantee that all information displayed by INFLUCTS is accurate, complete or current.

This Privacy Policy concerns how information is handled and does not constitute a guarantee regarding the accuracy of marketplace or resale information.

Your search history, marketplace selections, opportunity results and usage information may contain commercially sensitive information.

INFLUCTS will handle this information in accordance with this Privacy Policy and applicable law.

We do not intentionally publish individual users' private search histories or account information publicly.

If INFLUCTS experiences an eligible data breach requiring notification under applicable law, we will take the steps required by law, including notifying affected individuals and/or regulators where required.

We may also take steps to contain, investigate and remediate security incidents.

We may update this Privacy Policy from time to time to reflect changes to:

• INFLUCTS
• Our data practices
• Technology
• Third-party providers
• Legal requirements
• Privacy requirements

When we make changes, we will update the “Last updated” date.

Where required by law, we will provide additional notice of material changes.

If you have questions, requests or concerns about this Privacy Policy or how INFLUCTS handles personal information, contact:

If you believe INFLUCTS has mishandled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.

You may also have the right to contact the relevant Australian privacy regulator, including the Office of the Australian Information Commissioner (OAIC), where applicable.

More information about privacy rights in Australia is available from the OAIC.